In my last book ‘ Transforming the Telco’ I shared my views of the 10 transformation journeys the telco must go through. There is little doubt that the industry has embraced transformation and you would be hard pressed to find a telco that doesn’t have an active transformation program underway.īut let’s be clear, while there has been substantial progress across many parts of the industry, there is still a huge distance for the industry to travel before we can consider it ‘done’! In recent months I have been attempting to quantify the industry’s progress in digital transformation, measured against the 10 transformation journeys. Below is my summary of the progress in each journey and the areas that are either being avoided or are simply too difficult for the industry to progress.
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